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Privacy Policy for Northern Embroidery Ltd

Effective Date: 01/02/2025

Introduction

Northern Embroidery Ltd (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy of our customers and visitors to our website, www.northernembroidery.co.uk (the "Site"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information that we receive from users of our Site. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us when you interact with our Site. The types of personal information we may collect include:

  • Name: Your first and last name.
  • Email Address: Your email address for communication purposes.

2. Purpose of Data Collection

We collect your personal information for the following purposes:

  • Marketing: To send you promotional materials, newsletters, and other communications related to our products and services.
  • Analytics: To analyze user behavior on our Site to improve our services and enhance user experience.

3. Legal Basis for Processing Personal Data (GDPR)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the information we collect and the context in which we collect it. We may process your personal data because:

  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it's not overridden by your rights.
  • To comply with the law.

4. Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have certain data protection rights. Northern Embroidery Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to object: You have the right to object to our processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the contact information provided below.

5. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you.
  • The right to delete: You have the right to request the deletion of your personal information that we have collected from you, subject to certain exceptions.
  • The right to opt-out: You have the right to opt-out of the sale of your personal information to third parties. However, we do not sell your personal information to third parties.
  • The right to non-discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights under the CCPA.

To exercise your rights under the CCPA, please contact us using the contact information provided below.

6. Sharing of Personal Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to comply with the law or protect our rights.

7. Third-Party Services

At this time, we do not utilize any third-party services for data processing. However, we may engage third-party service providers in the future to assist us in operating our Site, conducting our business, or servicing you. These third parties will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone:07590 421172 / 07817 524068
  • Address: Melbourne House, Keighley BD21 4LG

Thank you for choosing Northern Embroidery Ltd. Your privacy is important to us, and we are committed to protecting your personal information.